Lab Assistants/Technical Assistance
Our lab assistants are here to provide technical assistance for students and faculty.
They can:
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Answer general questions about getting started, saving, and printing
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Assist faculty in operating classroom equipment
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Assist students in the use of scanners and other lab equipment
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Assist students with the internet and downloading information from the Web
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Replenish printing supplies and clear paper jams
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Set up classroom equipment prior to the start of your class
They cannot:
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Offer tutoring or instruction on software programs
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Explain homework assignments
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Make modifications to computers, printers, network or do repairs on the spot. They will make their best effort to replace faulty equipment in a speedy manner, and to report technical problems as they arise to the IT staff.