Shannon Pettiford, PMP, CSM

Shannon Pettiford, PMP, M.S., is a seasoned professional with expertise in program and project management, business process improvement, and operations management. His sixteen plus year career managing global projects and programs are focused on digital marketing, information technology, human resources, finance initiatives.  He is a member of the Project Management Institute (PMI.org) and holds the Project Management Professional (PMP®) and Certified Scrum Master (CSM) certifications. He obtained his undergraduate degree in Computer Science from East Tennessee State University and earned his master's degree in Project Management from Northeastern University, with a concentration in program and portfolio management. His research interests focus on risk management, business process development, and program management.

Mr. Pettiford's career spans various positions in the information technology field as a web developer, software programmer, systems analyst, and business analyst. His experience working in cross functioning roles in Fortune 500 organizations provides him with keen insights and lessons learned in finance, information technology, marketing, and logistics. He works full-time at Boston Consulting Group as an IT Program Manager focused on office expansions, business acquisitions, and business engagement models globally. With a successful track record in program and project management, Mr. Pettiford delivers on organizational performance improvement, cost reduction methodologies, and business transformation.

Mr. Pettiford also teaches graduate-level courses in project management at the Harvard Extension School and Northeastern University in Boston, MA.